I love air travel but what makes me love it even more, is knowing the miles you can cover in a matter of hours. I say this, as we drove to Suffolk at the weekend- and it took us 4 hours to drive 12 miles by the Dartford tunnel. Yes admittedly a lorry had caught fire and there was fuel leakage on the bridge but what I don’t get are when it was reopened – because of the huge backlog each way they decided not to charge the toll but still the barriers went up and down rather than being left up and yet five toll booths were closed. Why?
Looking at it with a positive spin you could say the bonus was we saved £1.50!!! I was very impressed how calm all the drivers seemed and didn’t witness any road rage or petty accidents which can so easily happen in traffic jams and delays. So when we took 7 hours to get there rather than 2 and a half I was going through the Bales destinations and working out where I could have been in that time. Quite a few countries actually including Egypt, Syria, Jordan and Oman.
We are working hard to deliver our 2011 range of destinations and product to you. The brochure will be launched in October but don’t let that deter you if you have made a decision to book for 2011 before then. We can ensure we book you on a holiday – just call or email us and we will provide the details of the next Bales holiday you want to take.
I am as always so thrilled to see the feedback on welcome home calls we make to you and to the emails and letters you have sent – particularly as the majority are saying we have exceeded your expectations. We do value this so much. I know how full of intent I am to write a letter when I have had excellent service and I do not commit to paper often enough, so thank you so much for taking the time to do this.
I mentioned the ideas evening we had recently. I was so inspired by our staff for all the ideas they came up with to ‘wow’ you that we are now creating working teams to look at further ideas and how we can introduce and implement them in to the business. By the time we have done this if you haven’t been impressed enough to book yet – I promise you will be… watch this space!
Oh yes and how is the fitness programme I committed to? Well I thought before I write this I had to pay one visit to the gym so got up bright and early this morning ready to swim and do gym – couldn’t find my swim suit or trainers so went back to bed!! Yes I could have gone out on my bike but it has a flat tyre… could have gone for a walk… this gets worse – next time you will hear of an improvement to my commitment on this it has to as all I am doing is walking from home to car and car to office – hardly training to walk a trek in Nepal.
Speak soon….
Mandy
About Mandy Nickerson
Other articles by Mandy Nickerson
Mandy endeavours to share her travel experiences (where she will 'tell it like it is') and also detail the latest exciting projects that she is involved in.
Mandy welcomes your feedback - please feel free to submit your thoughts, queries, comments and theories below. 